FAQ
Questions, answered plainly.
What Lucid Signing costs, what it covers, and how your documents are kept secure. If something is missing, ask us.
The basics
What is Lucid Signing?
A simple e-signing platform. Upload a PDF, place signature and text fields, and send it out - your signers each get a secure link and sign from any device. The finished document comes back sealed, with a complete audit trail attached.
Do the people I send to need an account?
No. Signers receive a secure, single-use link by email and sign from any browser on any device. There is no signup, no app to install and no password to remember - they just sign.
How does a signer actually sign?
They can draw a signature with a finger or mouse, type their name in a styled signature font, or upload an image of their own signature. Whichever they choose, the signature is bound to the document and the audit trail.
Pricing & plans
What does Lucid Signing cost?
It is free forever for three documents a month, with no card required. The Personal plan is $5.99 a month or $59.99 a year and unlocks unlimited documents and sequential signing; the Business plan adds a team workspace, sold in user packs. Every price is in US dollars.
Can I cancel anytime?
Yes. You can cancel whenever you like and keep access until the end of the period you have paid for. Your completed documents and their audit trails remain accessible.
How am I billed?
Paid plans are billed in US dollars, monthly or annually in advance. Business plans come in user packs sized to your team - move up a pack as you grow. Card details never touch our servers.
Security & privacy
What is in the audit trail?
Every document accumulates an immutable event log: created, sent, viewed, signed, declined, completed, downloaded and voided. Each event stores the actor's email, IP address, browser user agent and a UTC timestamp, and the trail is sealed with the executed document.
How is my data protected?
Documents and signatures are encrypted at rest and in transit, access is controlled row by row, and signing links are unique per recipient, time-limited and burned after use. See our Privacy Policy for the full detail on how personal information is handled.
Who can see my documents?
Only you, the teammates you share a workspace with, and the signers you send them to. Signers see only the documents addressed to them, through their own single-use link.
Still wondering?
We reply within one business day, usually much faster.